The new framework of advanced technology, hyperautomation, was introduced in 2019 by the reputed IT research and consultancy company Gartner. The idea of hyperautomation is founded on the realization that robotic process automation is a relatively recent and widely used method of automating computer-based operations.

At the enterprise level, scaling is difficult, and the types of automation it can accomplish are constrained. With the use of AI and machine learning, hyperautomation offers a framework for the strategic implementation of multiple automation technologies, either alone or together.

While the heart of hyperautomation is robotic process automation, other advanced technologies, such as artificial intelligence, are integrated to mine and analyze processes. Validation and ongoing learning improve the orchestration process even more. This aids in deciding whether the technologies and apparatus employed should be implemented singly or in concert.

Many special tools, as well as technologies, are used for hyperautomation. Some examples of those tools and technologies are no-code enterprise resource planning solutions, packaged software, machine learning, iPaaS, and low-code enterprise resource planning solutions. In this article, we will clarify the concept of hyperautomation and discuss how it works. Keep reading!

What is Hyperautomation?

To improve automation in the company, hyperautomation is a framework and collection of cutting-edge technologies. This is a relatively new area of study in AI and machine learning that focuses on discovering, assessing, and automating workflows utilizing cutting-edge technology in order to optimize business processes.

Hyperautomation is founded on a framework of technologies and tools that most businesses are creating to support expanding processes. Process scaling aims to improve automated procedures continually. It seeks to take advantage of the data gathered and produced by digital operations in addition to automating activities to save costs, increase productivity, and achieve efficiency.

How Does Hyperautomation Work?

Robotic Process Automation (RPA), Orchestration and Machine Learning, and Optimization and Process Mining make up the three components of hyperautomation. These three components cause a change from the usual automation focus. Below is a description of these three components of hyper automation.

Robotic Process Automation (RPA)

How can business processes be identified? So, for this, the robotic process first discovers the process and then establishes the groundwork, which makes it possible to identify the business processes. In order to bring additional intelligence to automation initiatives, built-in analytics and AI are also utilized to integrate CRM and ERP systems into a single system.

Orchestration and Machine Learning

This hyperautomation component takes into account each automation procedure and develops a coordinated framework that integrates all of those technologies. The creation of a framework that allows each instrument to function in unison is made possible by utilizing big pools of centralized data derived through built-in analytics.

When orchestrating, data transfer objects are used to take into account how automating operations may affect value and income. In some circumstances, autonomous processes can be developed to guarantee automation in those procedures that won’t impede the generation of money.

Optimization and Process Mining

In order to achieve straightforward integration, Optimization and Process Mining have been implemented. Digital traces of corporate operations can be studied to support decision-making by tracking processes to spot crucial data and complex patterns.

Validation and ongoing learning improve the orchestration process even more. This aids in deciding whether the technologies and apparatus employed should be implemented singly or in concert.

Benefits of Hyperautomation

Hyperautomation offers a number of benefits. It minimizes the cost of automation while enhancing business and IT alignment. Shadow IT is less necessary, and security and control are improved. The launch of hyperautomation has given an opportunity to incorporate AI and machine learning into the company’s business.

Moreover, hyperautomation has brought a big change in the digital world, making it very easy to measure every initiative of the business. This new technology is practically a boon for big industrial sectors.


Due to the massive benefits of hyperautomation, many businesses and industries adopt this cutting-edge technology. Hyperautomation is used in customer loyalty systems to boost the effectiveness of advertising, producing advertising content, and customer management.

To enhance businesses’ clerical, administrative, and other procurement operations in the accounts payable department, finance departments adopt hyperautomation. Apart from this, hyperautomation is employed in the healthcare sector to improve patient care by gathering data that may be examined in treatment regimens.